$14.00 – $49.00
Replacement filters for use with the Face Mask Helix.
I ordered 2 Body Helix face masks. They came today. I do not like it. It fits very, very tight, has a mouth hole in the mask which is somewhat obscured in the photo... who would expect a hole in a face mask. So, since there's a hole, it comes with a thick filter you just place again the mouth hole. Weird. Yes it is. And they are VERY expensive. So I emailed them today and because of Covid-19 I cannot return them. I understand that but I'm not happy with them right now. I was not even warned when placing the order that is was not returnable. Don't order this mask.
Hi Linda. As we have exchanged in emails, I know you are not pleased with my decision to deny your return. Your message serves as a nice notice to other potential buyers that there are no returns on our products at this time. We cannot take the risk of taking back a contaminated product. Any customer would find a used product unaccepatble. The hole that you express surprise about is necessary to allow air to enter with each breath. It may be that the hole seemed to be over the nose because it was upside down. I hope you'll give that a try and see if you find a better fit. Please let me know of your results. Tom Parker, CEO, Body Helix, LLC
I've been wearing Body Helix knee and ankle braces for years...huge fan. My wife came across the face masks last week. We ordered one for each of our family. Ordered last week and they arrived today, fast shipping and great customer service. The neoprene smell is pretty strong at first, but is much better once you wash it. Wore if for a few hours today. Mask is very well made and pretty comfortable. It got a little warm, but then I'm not used to wearing masks. It was warm but not uncomfortable. It takes a little adjusting to get the ear pieces to fit right. Very impressed with the mask. Would highly recommend.